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Quality Care into the 21st. Century

HOSPITAL ACCREDITATION
WHAT IS AN ACCREDITATION OF HEALTHCARE?
MISSION
OBJECTIVE
WHY ACCREDITATION?
SECTIONS OF ACCREDITATION
MALAYSIAN HOSPITAL ACCREDITATION STANDARD

WHAT IS ACCREDITATION OF HEALTHCARE?

A process of assessment of the quality of a health care service against professionally accepted standards

MISSION

To promote the quality nationally through continuous improvement in the quality of healthcare delivery systems and processes in partnership with all parties involved

OBJECTIVE

1.To create a national voice on quality improvement initiatives in healthís;
2.To advocate and add to the development of healthcare delivery standards, credentialling and through accreditation programmes;
3.To plan and implement continuing education, training and research programmes on quality improvement in health;
4.To provide opportunities for cooperation, communication sharing of experiences and exchange of ideas in health;
5.To promote the principles and practice of quality improvement in health;
6.To promote professional ethics relating to the practice of quality improvement in health;
7.To establish and maintain a support network for those actively involved in quality improvement in health; and
8.To develop a data bank of information on quality in healthcare as a resource center.

WHY ACCREDITATION?

Safe care in a safe environment.
Adherence to professional and ethical practice.
Appropriate management and treatment.
Value for money services a proactive measure to satisfy customerís need.

SECTIONS OF ACCREDITATION

1. Organisations And Management
2. Human Resource Development And Management.
3. Policies And Procedures
4. Facilities And Equipment
5. Quality Improvement Activities
6. Special Requirement

MALAYSIAN HOSPITAL ACCREDITAION STANDARD

Emergency
Allied Health Professional Services (Physiotherapy, Occupational Therapy, Speech Therapy, Rehabilitation Therapy, Medical Social Worker, Health Education Officer, Etc)
Anaesthetic
Critical Care Service (Labour Room, Scn, Icu, Ccu, Heamodialysis)
Cssu
Day Only Surgery
Engineering & Building
Environmental
Food
Governing Body/Management
Housekeeping (Cleansing)
Pathology
Linen
Radiology
Medical Record
Medical-Surgery (All Discipline)
Nursing
Operating Suite
Pharmacy
General (Palliative Care, Mortuary Etc)

Administrative:
The administrative organisation provides a structure that enables administrators, managers, nurses and physicians to support efficient and effective patient care delivery systems.

Communication:
Communication regarding job performance and patient care is retrievable on a regular basis.

Education:
Staff will remain competent regarding current practices and technology.

Environmental precautions:
Mechanisms are in place for the physical protection of staff and patients from enviromental hazards.

Equipment:
Equipment and supplies are provided that are environmentally and technically safe.

Facility:
A physical plant is provided that is environmentally and technically safe.

Patient Care:
All patients will be cared for utilizing a collaborative plan of care developed by professionals.

Personnel:
Staff will act in a professional manner at all times.